FAQ

We offer flat-rate shipping of $5 per order within the United States. Estimated delivery time is 5–8 business days once your order has been processed.

Tracking information will be provided via email whenever available after your order has shipped.

Delivery estimates are not guarantees. Arrival times may be affected by carrier delays, severe weather, holidays, incorrect address details, or other unforeseen circumstances outside our control.

Please double-check your shipping details at checkout. If you notice an error, contact us immediately via our Contact page. We will do our best to assist you, but address updates cannot be guaranteed once an order enters processing.

Our shipping policy currently confirms U.S. delivery terms only. If additional international destinations become available, applicable rates, estimated delivery times, taxes, and duties will be displayed at checkout before purchase.

If your tracking status shows an unusual delay or indicates delivery but you haven’t received the package, please check with household members, neighbors, and the carrier first. If you still cannot locate it, reach out via our Contact page with your order number so we can review the shipping details with the carrier.

Eligible items can be returned within 14 days of delivery. All return requests must be submitted and approved before sending any items back.

To qualify for a return, items must be unused, unworn, unwashed, unaltered, and returned with all original tags and packaging intact. Items displaying wear, fragrance, stains, damage, or signs of alteration will not be accepted.

• Visit our Contact page
• Provide your order number, item name, and the reason for your return
• Await our email with specific return instructions and the approved return address before shipping your package

Note: Please do not send returns to the address listed on your original shipping parcel without prior authorization.

If you receive a damaged, defective, or incorrect item, please notify us right away through our Contact page. Include your order number along with clear photographs of the product and its packaging so our team can resolve the issue promptly.

Once your returned item is received and passes inspection, approved refunds are credited back to your original payment method. Please note that banks and credit card companies may require additional processing days to post the credit to your account.

Products marked as final sale or subject to specific return restrictions will be clearly disclosed on the product page or during checkout. In the event of a conflict between a product-specific rule and our general return policy, the product-page disclosure will apply.